Customer Support

Our Innovation Center is located in District 5. We are open from Sunday to Thursday, 9:00 AM to 5:00 PM.

We offer a wide range of Innovation Center services that you can view and book. Please check the “Services” section in the main menu for full details and online booking.

We offer next day delivery Saturday to Thursday.

See our shipping policy.

See our returns policy.

Meat and salmon products can have slight natural weight variations when they are picked. This means the final weight, and therefore the final price, may differ from the listed price.
If the final weight is lower, you will receive a refund for the difference.
If the final weight is higher, we will contact you with a secure payment link to pay the remaining balance.

We are authorized Weber distributors and provide full maintenance services for Weber grills. Please fill out the form to request maintenance.

For wholesale B2B pricing, please fill out this form and our sales team will contact you.

To become a partner, please fill out this form and we will get back to you shortly.